GRAND Mental Health Enhances Quality of Care for their Veteran Clients
Press Contacts
Ron Brady
GRAND Director PR/Marketing
918-600-5790
rbrady@grandmh.com
Catherine Divis
Account Supervisor – Schnake Turbo Frank
918-645-0629
catherine@schnake.com
TULSA, Okla. (Nov. 10, 2023) – GRAND Mental Health is enhancing quality of care for their veteran clients by implementing empathetic and respectful communication practices. GRAND’s admissions and crisis staff’s screening questions have been updated to help recognize veterans to better serve their needs. Self-identifying veterans will be offered the opportunity to connect with a GRAND behavioral health professional specifically trained in veteran trauma, or a GRAND clinician who is also a veteran.
“As a veteran myself, I want our veterans to know how much we appreciate all that they have done to serve our country. I also understand their experiences and traumas are different from many others and sometimes it’s easier to talk with someone that has had similar experiences or can understand what they’re going through.” says Larry Smith, Chief Executive Officer of GRAND Mental Health.
GRAND’s veteran support efforts are in partnership with Oklahoma based, MyCare Technologies, a HIPAA-compliant telehealth platform and developer of the MyCare application housed on GRAND i-Pads that are provided to all clients. Through MyCare’s veteran-specific software updates, GRAND’s self-identifying veteran client profiles will clearly note a client’s military service so that all GRAND staff who interact with these veterans for virtual visits or 24/7 crisis calls can honor them, thank them for their service and connect them with the services and staff that best meet their unique needs. “None of this would be possible without our partners at MyCare,” Smith adds.
“We are delighted to collaborate with GRAND in our shared mission of recognizing veterans who require mental health support. By identifying their needs, we proudly stand together to ensure that our heroes receive the care they deserve, promoting their well-being and honoring their service” says, Jeff Hunter, Founder of HunterCare Health & MyCare Technologies.
About GRAND Mental Health
GRAND Mental Health provides services for adults, children, adolescents, and families struggling with behavioral health issues, substance use issues, and integrated/medical needs in northeastern and north central Oklahoma. In business since 1979, GRAND Mental Health is a Certified Community Behavioral Health Clinic (CCBHC) providing evidence- based mental health and substance use services integrated with primary health care. Becoming a CCBHC has allowed GRAND Mental Health to hire wellness coaches, dieticians, occupational therapists, behavioral health coaches and peer recovery support specialists to provide a larger spectrum of services to clients. GRAND Mental Health operates 27 clinics and centers in 13 Oklahoma counties, employing more than 1,700 people. GRAND Mental Health strives to provide personalized care, anytime, anywhere. GRAND Mental Health works closely with and is partially funded by the Oklahoma Department of Mental Health and Substance Abuse Services.